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Unit 1: Marketing - Concept and process of marketing - Definitions

Alternative definitions: Chartered Institute of Marketing (CIM)

The Chartered Institute of Marketing (CIM) suggests that:

Marketing is the management process for identifying, anticipating and satisfying customers’ needs at a profit.

Can you see how the CIM has incorporated market-led concepts in this definition of marketing? If you work in a non-profit organisation you may be put off by the word profit in their definition. The notion of being market led is also relevant outside the commercial sector.

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CIM

Chartered Institute of Marketing

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